Frequently Asked Questions
Everything you need to know about your aquatic and rescue gear.
How long does it take for my order to ship?
In-stock items typically ship within 1-2 business days. Custom team apparel or embroidered lifeguard uniforms may require an additional 7-10 business days for processing.
What is your return policy on swimwear?
For hygiene reasons, returned swimwear must be unworn, unwashed, and have all original tags and protective liners intact. Returns must be initiated within 30 days of purchase.
Do you offer bulk discounts for swim teams or facilities?
Yes, we offer competitive volume pricing for lifeguard agencies, swim clubs, and municipal pools. Please contact our sales team for a custom quote on rescue equipment and uniforms.
How do I know which size lifeguard suit to order?
We provide detailed size charts on every product page. Since performance swimwear is designed to fit snugly, we recommend measuring according to our guide or sizing up if you are between sizes.
Are your rescue tubes and cans Coast Guard approved?
All our professional rescue equipment meets industry safety standards. Specific certifications, such as USCG approval, are listed in the product descriptions for each individual item.
Can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.